For your convenience, our most common customer questions are answered right here.
Not finding what you want? Reach out directly through our Contact Us page.
Q: How long do the LED’s last before they burn out?
A: Most LED’s today have a life of 50,000 running hours. LED’s minimize bulb maintenance for years.
Q: Does upgrading to LED’s improve my games power usage?
A: LED’s are designed to minimize heat and save electricity.
Q: Does the LED’s make my lamp board run better?
A: Yes! Your lamp board will only draw a fraction of the power with LED’s and keep the connectors from heating up & melting.
Q: What kind of warranty do I get with my pinball LED’s?
A: All our pinball LED’s come with a 1 year factory replacement warranty.
Q: How can I qualify for FREE Shipping?
A: Any purchase over $95 ships FREE!
Q: How fast is shipping?
A: We ship USPS First Class Mail which averages 3-5 days. With delivery on Saturday. Optional USPS Priority Mail 2-3 days is available.
Q: Can I pay with a credit or debit card?
A: Yes! All our credit card processing goes through our Paypal secure gateway.
Q: I don’t have a PayPal account, can I still pay with a credit card?
A: Yes! We use Paypal as our credit card processor. The PayPal gateway accepts all major credit cards without having to sign up for PayPal.
Q: Do you offer any special quantity discounts?
A: Like & share US on any social media website and receive a FREE LED for every 24 LED’s you buy.
Q: How do I know which LED’s to buy for my game?
A: Every purchase instantly receives access to download a FREE e-Book on the Art of Pinball LED’s!
Q: Can I post pictures of my finished LED upgrade?
A: Yes! We love that! Post your photos of your LED artistry on any of our social media blogs. We’ll add them to the LED Hall of Fame Gallery on our website.
Q: Do you have flash sales?
A: Yes! We will contact you through social media and registered e-mail addresses to announce our scheduled sales.